Terms & Conditions Dog Grooming Contract. BY REQUESTING A BOOKING YOU AGREE TO THESE TERMS.
The dog is fit and healthy. Grooming sick or elderly dogs is entirely at the owner's risk. Grooming may expose underlying skin or health problems that we cannot be held liable for. Any dog found to have suspicious ailment would be refused unless accompanied by a vet's certificate. The dog's vaccination is up to date. An unvaccinated dog puts itself and others at risk. It must be clearly understood and agreed that whilst every care and attention is given to your dog they are accepted at the owner's risk. Payment will be made on collection of your dog. Estimates are based on an average breed or type but the owner's must remember that some dogs will require extensive extra work and this will be charged for, at £5.00 for every extra 30 mins extra spent. You are responsible for grooming your dog in between visits. Owners must collect their dog at the stated time, or a sitting fee will be charged at £7.50 per hour. Shaving of dogs will dramatically change their appearance; the hair will be very short and close to the skin. This may expose existing skin complaints. Your permission will be required to shave off a matted coat. We reserve the right to refuse a dog that presents a risk of injury to itself or staff. Under no circumstances do we accept sedated or aggressive dogs. We only use shampoos that are hypo-allergenic we will only use your shampoo if you provide it. You must give at least 24hrs notice to cancel your appointment failure to do so will incur a £15.00 charge for a missed appointment. Please remember to leave your vet's details and a contact number whilst your dog is in our care. 
